New features

Customer registration and account management
You will be able to register as a vendor, as a buyer or as both. Also, you will have the possibility to join an existing company or to create a new one. Once you have created an account, you will be able to edit your company’s profile or your products, change your password and other account settings.

For more information about providing your personal information, you may also want to read our Privacy Policy.

Product management
All products are organized by category, making your navigation easier. Additionally, every product has its own page. You will find this feature very useful, whether you are a vendor or a buyer.

As a vendor, you will be able to add products with a title, a description and even an image to the list of products that you offer. You will have to choose one or more categories that best represent your products.

Your products will be in pending status and will become visible for potential buyers only after the website administrator, on the back office interface, approves them.

As a buyer you will be able to browse all products in all categories, see their characteristics, download products’ documentation and contact the suppliers.

Request For Quote (RFQ) management
This feature becomes available for buyers only after they are logged in. You can send out a product request with a product category and description to every vendor that has subscribed to that specific category.

Search for a product
Here you will be able to search for a product by category or just by choosing a few keywords.

News
The News section will provide you one-click away access to the latest news and events in photonics industry from all over the world.

Suggest a feature
In this section, you can let us know what you would need and couldn’t find on our website. We are grateful to you for helping us improve our website in order to satisfy every customer’s needs.

Customers' Frequently Asked Questions

1. I forgot my password. What can I do?
If you forgot your password, simply provide the e-mail address that you used when you created your account and we will send it in your mailbox in just a second.

2. I’ve created a new account for an existing company and I can’t login. Why?
When you create a new account for a company that already exist in our database, the new account must be approved by the website administrator. This will be done in maximum 24 hours.

3. If I’m interested in a product listed on your website, how can I get more information about it?
You can directly contact the supplier, by clicking the "Contact company for this product" link, on the product’s page. You must be logged in to do this.

4. If I’m searching for a product and I cannot find it on your website, what options do I have?
You can send out a product request with a product category and description to every vendor that has subscribed to that specific category. You must be logged in to do this.

5. How can I cancel my products if they are in pending status?
In your account, you have the option " Edit products”. Simply select the product that you want to cancel and press " Delete”.

6. I want to change my account type. How can I do this?
If you want to change the type of an opened account, you have to contact the website administrator. You will receive an answer in 24 hours, whether it is approved or not. When you change the type of the account, some features may become unavailable.